:root{--primary-color:#0f172a;--secondary-color:#3b82f6;--bg-color:#f8fafc;--text-color:#334155;--heading-color:#0f172a;--card-bg:#fff;--border-color:#e2e8f0;--input-bg:#fff;--input-text:#0f172a;--table-header-bg:#f1f5f9;--hover-bg:#f1f5f9;--navbar-bg:#0f172a;--sidebar-bg:#fff}[data-theme=dark]{--primary-color:#007acc;--secondary-color:#007acc;--bg-color:#1e1e1e;--text-color:#d4d4d4;--heading-color:#fff;--card-bg:#252526;--border-color:#454545;--input-bg:#3c3c3c;--input-text:#ccc;--table-header-bg:#2d2d2d;--hover-bg:#2a2d2e;--navbar-bg:#333;--sidebar-bg:#252526;--danger-bg:#f14c4c26;--danger-text:#f14c4c;--warning-bg:#cca70026;--warning-text:#cca700}body{background-color:var(--bg-color);color:var(--text-color);margin:0;padding:0;font-family:Inter,system-ui,sans-serif}.container{max-width:1200px;margin:0 auto;padding:2rem}.navbar{background-color:var(--navbar-bg);color:#fff;justify-content:space-between;align-items:center;padding:1rem 2rem;display:flex;box-shadow:0 2px 4px #0000001a}.mobile-menu-btn{color:#fff;cursor:pointer;background:0 0;border:1px solid #fff3;border-radius:4px;padding:.2rem .6rem;font-size:1.5rem;display:none}.nav-brand{font-size:1.25rem;font-weight:700}.nav-links a{color:#e2e8f0;margin-left:1.5rem;font-weight:500;text-decoration:none;transition:color .2s}.nav-links a:hover{color:#fff}.page-header{margin-bottom:2rem}.page-header h1{color:var(--heading-color);margin-bottom:.5rem}.dashboard-grid{grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:1.5rem;display:grid}.card{background:var(--card-bg);border:1px solid var(--border-color);border-radius:8px;padding:1.25rem;box-shadow:0 4px 6px #0000000d}.card h2{color:var(--heading-color);margin-bottom:1rem;font-size:1.25rem}.login-container{justify-content:center;align-items:center;min-height:80vh;display:flex}.login-card{background:var(--card-bg);border-radius:8px;width:100%;max-width:400px;padding:2.5rem;box-shadow:0 4px 12px #0000001a}.login-card h2{color:var(--heading-color);text-align:center;margin-top:0;margin-bottom:1.5rem}.form-group{margin-bottom:1.25rem}.form-group label{margin-bottom:.5rem;font-size:.9rem;font-weight:500;display:block}.form-group input,.form-group select,.form-group textarea{border:1px solid var(--border-color);box-sizing:border-box;width:100%;color:var(--input-text);background-color:var(--input-bg);border-radius:6px;padding:.85rem;font-family:inherit;font-size:.95rem;transition:border-color .2s,box-shadow .2s}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--secondary-color);outline:none;box-shadow:0 0 0 3px #3b82f626}.primary-btn{background-color:var(--secondary-color);color:#fff;cursor:pointer;border:none;border-radius:6px;width:100%;padding:.85rem;font-size:1rem;font-weight:600;transition:background-color .2s}.primary-btn:hover{background-color:#2563eb}.error-text{color:#ef4444;text-align:center;margin-bottom:1rem;font-size:.875rem}.nav-links .active{color:#fff;border-bottom:2px solid #fff;padding-bottom:2px}.nav-dropdown{display:inline-block;position:relative}.nav-dropdown-btn{color:#e2e8f0;cursor:pointer;background:0 0;border:none;align-items:center;margin-left:1.5rem;padding:0;font-family:inherit;font-size:1rem;font-weight:500;transition:color .2s;display:flex}.nav-dropdown-btn:hover{color:#fff}.nav-dropdown-btn.active{color:#fff;border-bottom:2px solid #fff;padding-bottom:2px}.nav-dropdown-content{background-color:var(--navbar-bg);z-index:100;border:1px solid #ffffff1a;border-radius:6px;min-width:220px;margin-top:0;display:none;position:absolute;top:100%;left:1.5rem;overflow:hidden;box-shadow:0 8px 16px #00000080}.nav-dropdown:hover:after{content:"";z-index:99;background:0 0;width:100%;height:20px;position:absolute;top:100%;left:0}.nav-dropdown-content a{color:#e2e8f0;text-align:left;border-bottom:1px solid #ffffff0d;align-items:center;text-decoration:none;display:flex;margin-left:0!important;padding:.75rem 1rem!important;font-size:.95rem!important}.nav-dropdown-content a:last-child{border-bottom:none}.nav-dropdown-content a:hover{color:#fff;background-color:#ffffff1a}.nav-dropdown:hover .nav-dropdown-content{display:block}.logout-btn{color:#e2e8f0;cursor:pointer;background:0 0;border:1px solid #e2e8f0;border-radius:6px;margin-left:2rem;padding:.4rem .8rem;font-family:inherit;font-weight:500;transition:all .2s}.logout-btn:hover{background:var(--text-color);color:var(--bg-color)}.data-table{border-collapse:collapse;background:var(--card-bg);border-radius:8px;width:100%;overflow:hidden;box-shadow:0 4px 6px #0000000d}.data-table th,.data-table td{text-align:left;border-bottom:1px solid var(--border-color);padding:.75rem 1rem}.data-table th{background-color:var(--table-header-bg);color:var(--heading-color);font-weight:600}.badge{background-color:var(--secondary-color);color:#fff;border-radius:999px;padding:.25rem .6rem;font-size:.75rem;font-weight:600}.list-group{background:var(--card-bg);border-radius:8px;padding:0;list-style:none;box-shadow:0 4px 6px #0000000d}.list-item{border-bottom:1px solid var(--border-color);padding:1rem}.list-item:last-child{border-bottom:none}@media (max-width:768px){.navbar{flex-flow:wrap;justify-content:space-between;align-items:center;padding:1rem}.mobile-menu-btn{margin-left:auto;display:block}.nav-brand{text-align:left;flex:1;width:auto}.nav-links{width:100%;margin-top:1rem;padding-bottom:.5rem;flex-direction:column!important;align-items:flex-start!important;display:none!important}.nav-links.open{animation:.2s ease-in-out fadeIn;display:flex!important}.nav-links a{white-space:nowrap;border-bottom:1px solid #ffffff0d;width:100%;margin-top:.5rem;padding:.5rem 0;font-size:1rem;margin-left:0!important}.nav-links>div{justify-content:space-between;width:100%;margin-top:1.5rem;margin-left:0!important}.container{padding:1rem}.data-table{white-space:nowrap;-webkit-overflow-scrolling:touch;width:100%;display:block;overflow-x:auto}.login-card{padding:1.5rem}[style*="display: grid"],.dashboard-grid{grid-template-columns:1fr!important;gap:1rem!important}[style*=gridTemplateColumns],[style*=grid-template-columns]{grid-template-columns:1fr!important}.profile-dropdown{max-width:300px;width:90vw!important;right:50%!important;transform:translate(50%)!important}.nav-dropdown{width:100%;margin-top:.5rem}.nav-dropdown-btn{text-align:left;pointer-events:none;color:#ffffff80;text-transform:uppercase;letter-spacing:.05em;width:100%;margin-left:0;padding:.5rem 0;font-size:.8rem;border-bottom:none!important}.nav-dropdown-content{box-shadow:none;background:0 0;border:none;margin-top:0;padding-left:1rem;position:relative;display:block!important}.nav-dropdown-content a{border-bottom:1px solid #ffffff0d;padding:.5rem 0!important}}@media print{.navbar,.sidebar,.no-print{display:none!important}html,body{color:#000!important;background-color:#fff!important;height:auto!important;min-height:auto!important;margin:0!important;padding:0!important;overflow:visible!important}.container{max-width:100%!important;margin:0!important;padding:0!important}[style*="display: grid"],[style*="display: flex"]{page-break-inside:auto;width:100%!important;display:block!important}*{-webkit-print-color-adjust:exact!important;print-color-adjust:exact!important}.card{page-break-inside:avoid;break-inside:avoid;box-shadow:none!important;border:1px solid #94a3b8!important;margin-bottom:20px!important}.data-table{box-shadow:none!important;border:1px solid #94a3b8!important}table{page-break-inside:auto}tr{page-break-inside:avoid;page-break-after:auto}}.kpi-new{background:linear-gradient(145deg,#fff1f2,#ffe4e6);border:1px solid #fecdd380}.kpi-pending{background:linear-gradient(145deg,#fffbeb,#fef3c7);border:1px solid #fde68a80}.kpi-resolved{background:linear-gradient(145deg,#f0fdf4,#dcfce7);border:1px solid #bbf7d080}.kpi-ttr{background:linear-gradient(145deg,#eef2ff,#e0e7ff);border:1px solid #c7d2fe80}.icon-bg{background:#fff}.glass-panel{background:linear-gradient(135deg,#ffffffe6,#f8fafce6);border:1px solid #ffffff80;border-color:#fff #ffffff80 #ffffff80 #fff}.bg-white-card{background:#fff}.bg-light-stripe{background:#f8fafc}.text-dark{color:#0f172a}[data-theme=dark] .kpi-new{background:linear-gradient(145deg,#4c0519,#e11d48);border-color:#e11d4880}[data-theme=dark] .kpi-pending{background:linear-gradient(145deg,#451a03,#d97706);border-color:#d9770680}[data-theme=dark] .kpi-resolved{background:linear-gradient(145deg,#022c22,#059669);border-color:#10b98180}[data-theme=dark] .kpi-ttr{background:linear-gradient(145deg,#1e1b4b,#4338ca);border-color:#4f46e580}[data-theme=dark] .icon-bg{background:var(--border-color)}[data-theme=dark] .glass-panel{background:linear-gradient(135deg,#0f172acc,#020617e6);border:1px solid #ffffff0d}.ticket-row-sla{background:#fef2f2;border-left:4px solid #ef4444}.ticket-row-warning{background:#fffbeb;border-left:4px solid #f59e0b}.ticket-row-critical{background:#fef2f2;border-left:4px solid #b91c1c}.ticket-row-expired{background:#fdf2f8;border-left:4px solid #db2777}[data-theme=dark] .ticket-row-sla{border-left-color:#ef4444;background:#ef44440d!important}[data-theme=dark] .ticket-row-warning{border-left-color:#f59e0b;background:#f59e0b0d!important}[data-theme=dark] .ticket-row-critical{border-left-color:#b91c1c;background:#b91c1c0d!important}[data-theme=dark] .ticket-row-expired{border-left-color:#db2777;background:#db27770d!important}[data-theme=dark] .bg-white-card{background:var(--card-bg)}[data-theme=dark] .bg-light-stripe{background:var(--hover-bg)}[data-theme=dark] .text-dark{color:#f8fafc}